Privacy Policy

Teling Financial Inc.(TFI) holds the individual's right to privacy in the highest regard. In order to provide our products and services we do collect and use some personal information supplied by our clients. The following provisions are applied to former clients as well as our current clients. The following describes how we deal with such information entrusted to us.

Personal Information

Whether you manage a live or a demo automated trading account, TFI receives personal information about you. This information includes but is not limited to: your contact details, your account status, trading activity and performance. Some of this information may be used to provide targeted information on offerings from TFI to you and to inform you about latest products relevant to your trading activities. TFI cooperates with partner companies (e.g. FXCM) who may also receive personal information about TFI clients. Whenever clients send information directly to such partners (e.g. when applying for an account with FXCM) the partner’s privacy policy applies. For information sent from clients directly to TFI, any TFI partner company privy to such information is required to observe a privacy policy at least as strict that of TFI and to not use this information to contact TFI clients.
Personal information can be divided into three main parts:

• Application Information, included on application form while applying for an account. This includes your name, address, birth date, social security number, occupation, assets, and income.
• Transaction Information contained of history of your transactions as well as your communications with TFI. Such information includes your account balances, trading activity, your claims to Site Administration and our responses.
• Verification Information comprised of intelligence necessary to verify your identity according to requirements of the USA Patriot Act. This may include personal data from your passport, driver license or any other documents accessible from public records or other legal entities, which are not TFI subsidiaries.

Security Arrangements

We strive to do our part in protecting clients’ personal information once it has reached our servers but take no responsibility for what happens to the information before it reaches TFI domains. We do our best to ensure high-quality standards in our systems and apply standard technologies such as SSL to secure communications.

Use of Cookies

Cookies are used on our website to enhance the user experience by for example enabling easy navigation. This in effect provides a memory in the user’s computer that he has visited TFI’s web site.

Legally Obliged Disclosure of Personal Information

In certain limited cases, TFI may be enforced to disclose your personal information to third party when this action is in compliance with applicable legislation (e.g., subpoenas or other official requests, or when it is necessary to protect our rights or property). Still, TFI cannot use personal information unless it is clear to the user how such information can be used or until we receive user's approval for it.

Refusal to Supply of Personal Information

At any moment, you can deny TFI your personal information. This decision may seriously restrict our capability to open or maintain your account or to supply you with specific products or services of your interest.